I spent a tedious few hours earlier today photographing, cataloguing, and submitting potholes on Watery Lane in Sollers Dilwyn. I say tedious, because I find the tool provided by the council very fiddly to use, and it has a habit of crashing which means you can find yourself having to start over again.
But it's certainly the case that the more we report the potholes, the more likely it is that they will get sorted. The first thing that happens is that Phil Pankhurst, the locality steward (or one of his substitutes/colleagues) will check the reported site. In some cases he can action it there and then; residents near Brinsop were surprised by it getting sorted the afternoon they'd raised it with me. More often, he will confirm that the reported pothole is indeed a pothole, and a team will come out and deal with it. Again, this can be surprisingly quick - last month, I reported some potholes outside 103 Bearcroft in Weobley and they were fixed almost immediately.
But even if they aren't, then logging them continues to make sure I have the evidence to put pressure on to get them filled - and in some cases, to get the whole road fixed. So I'll carry on reporting!!